Dealer Services
Dealer Services

Update/Deactivate User ID

You can update or deactivate your eServices User ID at any time. Please remember that User IDs must be between seven and nine characters in length, must contain at least one letter and one number, and are case sensitive. To make changes to your User ID:

  1. Select User ID from the menu
  2. Select Update User ID or Deactivate User ID
    • When updating your User ID, you will be asked to create a new User ID and then enter your password
    • When deactivating your User ID, you will be asked to enter your password
  3. Verify your requested changes, and then select Submit
  4. Once you have submitted your changes, you will be signed off from eServices 

If you updated your User ID, you will need to sign back on to eServices with your new User ID. 

If you deactivated your User ID, you will no longer have access to eServices and will not be able to make online payments. If you were receiving eStatements, you will be converted to paper statements. If you would like to access eServices in the future, you will need to register again.

You can update or deactivate your eServices User ID at any time. Please remember that User IDs must be between seven and nine characters in length, must contain at least one letter and one number, and are case sensitive. To make changes to your User ID:

  1. Select User ID from the menu
  2. Select Update User ID or Deactivate User ID
    • When updating your User ID, you will be asked to create a new User ID and then enter your password
    • When deactivating your User ID, you will be asked to enter your password
  3. Verify your requested changes, and then select Submit
  4. Once you have submitted your changes, you will be signed off from eServices 

If you updated your User ID, you will need to sign back on to eServices with your new User ID. 

If you deactivated your User ID, you will no longer have access to eServices and will not be able to make online payments. If you were receiving eStatements, you will be converted to paper statements. If you would like to access eServices in the future, you will need to register again.

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