Dealer Services
Dealer Services

Title/Collateral Documents

After you’ve made your final payment, you will receive a Paid-In-Full letter by mail. The title will be sent by mail or released electronically, depending on the state in which your vehicle is titled. Some states may charge a fee to print your title. In states where the customer holds the title, a lien release will be sent to an individual or business that is authorized to receive it.

Please note that it may take up to 30 days to receive the title from your state. If you have not received the certificate of title after this time or if you need further information, please call us at 1-800-289-8004, Monday – Friday, 5:00 am to 7:00 pm Pacific Time; 7:00 am to 9:00 pm Central Time; 8:00 am to 10:00 pm Eastern Time. We accept telecommunications relay service calls. You may also contact your Department of Motor Vehicles (DMV)/local titling agency.

Please select a topic below for more information.

If your title is maintained by Wells Fargo Dealer Services, it will be released in approximately 7 – 10 calendar days after the payoff posts to your account or as otherwise required by state law. This does not include mail time. Payment by guaranteed funds (such as a money order, cashier’s check, or wire transfer) will expedite the process and your title will be released in 3 days. If the payoff amount received does not satisfy the amount owed, the title or lien release will not be sent until the balance is settled.

If your state maintains an electronic record of the title, rather than a paper copy of the certificate of title, we will electronically cancel our lien with your state. Once the lien is released, your state may mail your title to you in approximately 2 – 4 weeks or your state may require you to request the title in person or online.

Arizona, California, Colorado, Florida, Georgia, Idaho, Iowa, Louisiana, Massachusetts, Nebraska, Nevada, New York, North Carolina, Ohio, Pennsylvania, South Carolina, South Dakota, Texas, Virginia, Washington, Wisconsin

Your loan is paid by

  • Bank official check
  • Cashier's check
  • Money order
  • MoneyGram
  • State and local government check
  • Travelers cheque
  • U.S. treasury check
  • Western Union
  • Wire transfer
Or if the loan originated in
  • Missouri
  • Pennsylvania
  • Tennessee
  • Washington, D.C.

Your loan is paid by

  • Automatic Loan Payment program (ALP)
  • Payments made on wellsfargodealerservices.com
  • Payments made by phone through Wells Fargo Dealer Services

Or if the loan originated in

  • Minnesota
  • North Carolina
  • Ohio
  • Oklahoma
  • Utah

Your loan is paid by

  • Insurance check
  • Escrow/Title check
  • Personal check
  • Bill Pay
Or if the loan originated in
All remaining states not listed above.

After you’ve made your final payment, you will receive a Paid-In-Full letter by mail. The title will be sent by mail or released electronically, depending on the state in which your vehicle is titled. Some states may charge a fee to print your title. In states where the customer holds the title, a lien release will be sent to an individual or business that is authorized to receive it.

Please note that it may take up to 30 days to receive the title from your state. If you have not received the certificate of title after this time or if you need further information, please call us at 1-800-289-8004, Monday – Friday, 5:00 am to 7:00 pm Pacific Time; 7:00 am to 9:00 pm Central Time; 8:00 am to 10:00 pm Eastern Time. We accept telecommunications relay service calls. You may also contact your Department of Motor Vehicles (DMV)/local titling agency.

Please select a topic below for more information.

If your title is maintained by Wells Fargo Dealer Services, it will be released in approximately 7 – 10 calendar days after the payoff posts to your account or as otherwise required by state law. This does not include mail time. Payment by guaranteed funds (such as a money order, cashier’s check, or wire transfer) will expedite the process and your title will be released in 3 days. If the payoff amount received does not satisfy the amount owed, the title or lien release will not be sent until the balance is settled.

If your state maintains an electronic record of the title, rather than a paper copy of the certificate of title, we will electronically cancel our lien with your state. Once the lien is released, your state may mail your title to you in approximately 2 – 4 weeks or your state may require you to request the title in person or online.

Arizona, California, Colorado, Florida, Georgia, Idaho, Iowa, Louisiana, Massachusetts, Nebraska, Nevada, New York, North Carolina, Ohio, Pennsylvania, South Carolina, South Dakota, Texas, Virginia, Washington, Wisconsin

Your loan is paid by

  • Bank official check
  • Cashier's check
  • Money order
  • MoneyGram
  • State and local government check
  • Travelers cheques
  • U.S. treasury check
  • Western Union
  • Wire transfer
Or if the loan originated in
  • Missouri
  • Pennsylvania
  • Tennessee
  • Washington, D.C.

Your loan is paid by

  • Automatic Loan Payment program (ALP)
  • Payments made on wellsfargodealerservices.com
  • Payments made by phone through Wells Fargo Dealer Services

Or if the loan originated in

  • Minnesota
  • North Carolina
  • Ohio
  • Oklahoma
  • Utah

Your loan is paid by

  • Insurance check
  • Escrow/Title check
  • Personal check
  • Bill Pay
Or if the loan originated in
All remaining states not listed above.
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