Dealer Services
Dealer Services

Security Questions

When you enroll in eServices, you are required to set up three security questions. These questions are used to help identify you if you forget your password. The answers to these questions should be known only to you.

You can update your security questions at any time. Select Online Profile from Profile & Settings. Then select Update Security Questions under Manage Online Profile. You can select or create three new security questions for your account.

Here are some helpful tips for creating your security questions and answers:

Security questions:

  • Must be at least four characters in length
  • Cannot be greater than 125 characters in length
  • May contain letters and numbers
  • May contain special characters
  • May be similar to another question but not identical
  • Cannot include the words “password,” “passwd,” or “pwd”

Security answers:

  • Cannot begin with a space(s)
  • Cannot contain multiple spaces between words
  • Must be at least four characters in length
  • Cannot be greater than 30 characters in length
  • May contain letters and numbers
  • May contain special characters
  • Cannot be identical to other answers
  • Cannot contain words which are included in the corresponding question

When you enroll in eServices, you are required to set up three security questions. These questions are used to help identify you if you forget your password. The answers to these questions should be known only to you.

You can update your security questions at any time. Select Online Profile from Profile & Settings. Then select Update Security Questions under Manage Online Profile. You can select or create three new security questions for your account.

Here are some helpful tips for creating your security questions and answers:

Security questions:

  • Must be at least four characters in length
  • Cannot be greater than 125 characters in length
  • May contain letters and numbers
  • May contain special characters
  • May be similar to another question but not identical
  • Cannot include the words “password,” “passwd,” or “pwd”

Security answers:

  • Cannot begin with a space(s)
  • Cannot contain multiple spaces between words
  • Must be at least four characters in length
  • Cannot be greater than 30 characters in length
  • May contain letters and numbers
  • May contain special characters
  • Cannot be identical to other answers
  • Cannot contain words which are included in the corresponding question
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