Dealer Services
Dealer Services

My car was totaled and my insurance did not cover the full loan amount. What should I do?

You are responsible for making your regular monthly payments until the loan is paid off. If you had Guaranteed Asset Protection (GAP) insurance on your loan, some or all of the remaining balance may be covered. If there is a remaining balance on the loan after the GAP payout is determined, you are responsible for making regular monthly payments until the loan is paid off. You can also make a lump sum payment if you prefer. Please note that if you are enrolled in the Automatic Loan Payment (ALP) program, your automatic payments will be canceled.

If you are having trouble repaying your loan, there may be options available to you. Please call us at 1-800-289-8004 if you are having difficulty making payments.

You are responsible for making your regular monthly payments until the loan is paid off. If you had Guaranteed Asset Protection (GAP) insurance on your loan, some or all of the remaining balance may be covered. If there is a remaining balance on the loan after the GAP payout is determined, you are responsible for making regular monthly payments until the loan is paid off. You can also make a lump sum payment if you prefer. Please note that if you are enrolled in the Automatic Loan Payment (ALP) program, your automatic payments will be canceled.

If you are having trouble repaying your loan, there may be options available to you. Please call us at 1-800-289-8004 if you are having difficulty making payments.

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